At OfficeMax, our goal is to offer you a level of personalized service you won't find anywhere else. To make that goal a reality, we regularly gather and use anonymous information about those who visit our site. OfficeMax respects and protects the privacy of our customers and everyone who visits our site. This privacy statement is intended to let you know what information we typically gather - and how we intend to use it.
The Information We Gather
As a matter of practice, we collect the domain name, e-mail address, Uniform Resource Locator (URL), and Internet Protocol (IP) address of visitors to our web page, those who post messages to our bulletin board, those who communicate with us via e-mail, and those who make postings to our chat areas. In addition, OfficeMax collects aggregate information on what pages customers access or visit, as well as information volunteered through surveys or site registrations.
What We Do with It. And What We Don't
The information OfficeMax collects is used by us to improve the content of our web site, customize the content for individual visitors, notify visitors about web site updates, and contact customers for marketing purposes. Where appropriate, we may share aggregated statistical information with our business partners. These statistics include no personally identifying information.
OfficeMax partners with trusted third parties to provide site users with unique, OfficeMax-approved offers or services which may be of value to our users. In such instances, we may share a user's name and address with a trusted third party to enable them to notify the user of the unique offer or service. We will never provide credit card information and you will always be provided with the opportunity to unsubscribe from any such list.
External Links and Co-Branded Sites
Our site contains links to external Internet sites as well as co-branded sites, which may be operated by an external party and they may have privacy practices that differ from those here. A co-branded site is a web site, usually operated by a third party and displaying that third party's name along with the OfficeMax name and logo.
Such co-branded sites offer OfficeMax-approved goods or services to our users. When you click on links that take you to such external or co-branded sites, you will be subject to their privacy policies, and we encourage you to become familiar with that party's privacy policies as these may differ from those utilized on our site. Please note that this privacy statement applies solely to information collected by OfficeMax on our site and, while we strongly support the protection of privacy on the Internet, we cannot be responsible for the privacy practices of other web sites, uses of the information collected by other web sites, or the content of those other web sites.
Live Customer Service Option
To better aid customers during the ordering process, OfficeMax allows online customers to opt for live customer service via telephone. In order to analyze and improve our operations, related phone calls and chat sessions are recorded by OfficeMax.
A Word about "Cookies"
We use "cookies" (small pieces of information stored by your web browser on your computer's hard drive) to store visitor preferences, record session information (such as items added to a shopping cart), record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of value to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site, and personalize web page content on visitors' browser type or other information that the visitor sends.
How to Opt Out of Services
If you do not want to receive e-mail from us in the future, please send an e-mail to the address at the top of this page and tell us that you do not want to receive e-mail from OfficeMax.
From time to time, we also make the e-mail addresses of those who access our web site available to other reputable organizations whose products or services we think you might find of value. If you do not want us to share your e-mail address with other companies or organizations, please send an e-mail to the address at the top of this page and tell us you do not want us to share your e-mail address with other companies.
Occasionally, we also make our customer e-mail lists available to other reputable organizations whose products or services we think you might find of value. If you do not want us to share your e-mail address with other companies or organizations please send an e-mail to the address at the top of this page and tell us you do not want us to share your e-mail address with other companies.
If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services, or upcoming events. If you do not wish to receive such mailings please send an e-mail to the address at the top of this page and tell us you do not want to receive mailings from OfficeMax.
Additionally, customers may receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by sending an e-mail to the address at the top of this page. Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.
Every so often, we may request information from the users of the site via surveys or contests. Participation in these surveys or contests is completely voluntary, and the users of the site have a choice whether or not to disclose this information. Information requested may include contact information (such as your name and shipping address), and demographic information (such as ZIP code, age level, etc.). We use such information to notify contest winners, award prizes, and for analyzing the site traffic to improve the user's experience on the site.
Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please send an e-mail to the address at the top of this page. Please provide us with your name and phone number.
We do not partner with or have special relationships with ad server companies.
Information We Provide to You
Upon request we provide site visitors with access to all information that we maintain about them. Additionally, upon request we offer visitors the ability to have inaccuracies corrected in all information that we maintain. Consumers can have this information corrected by sending an e-mail to the address at the top of this page.
Transaction and Encryption Policy
We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site, we transfer and receive certain types of sensitive information such as financial information, we redirect visitors across a private ATM backbone and will notify visitors through a pop-up screen on our site. We have security measures in place in our physical facilities to protect against loss, misuse, or alteration of information that we have collected from you at our site.
Data Center Policy
Our corporation is committed to continuing the development of a comprehensive security program. Physical security controls as well as internal access controls are maintained. A governance model is established with key executives working closely with a centralized Information Security Department. Information Security policies are provided to associates and those under contract. Assessment and audit programs are regularly conducted.
Who to Contact with Questions
You are responsible for protecting information and systems on your premises. Some information about your company, orders, and financials may be stored in shipping and communication systems located on your internal systems. If you are concerned about the security of information in these systems you should contact your Information Technology (IT) Department. When these systems are provided by OfficeMax, we provide tools to facilitate these efforts to meet your business needs.